Cleaning Services
Innovation Cleaning ServicesAbout
Important information
- Additional Info:Innovation Cleaning Services, LLC is owned and led by Rodrigo Guimarães (Founder & CEO), who brings 6+ years of experience in residential cleaning, with a strong emphasis on sustainability and eco-friendly practices. Under Rodrigo’s leadership, the company is managed by a dedicated leadership team:
• Operations Manager: Helen Guimaraes – Responsible for day-to-day service coordination, quality control audits, and scheduling logistics.
• Training & Quality Manager: Quissila Castilho – Oversees all technician training programs, ensuring each team member follows our proprietary “Green Cleaning Protocols” and maintains consistently high service standards.
• Business Development & Marketing: Flowise Solutions – Manages local marketing initiatives (Google Ads, Yelp, partnerships) and strategic alliances (e.g., Kajabi integration for Innovation Club memberships).
• Customer Experience Coordinator: Breann Harvill – Acts as first point of contact for all client inquiries, maintains CRM records, and supervises follow-up satisfaction calls or surveys.
Our management structure is intentionally flat and collaborative: weekly cross-departmental meetings allow us to identify process improvements, share feedback from field technicians, and continuously update our eco-friendly cleaning procedures. Every service team is trained to report directly to the Operations Manager regarding any site-specific issues, so we can adjust on the fly and guarantee 100% satisfaction.
Innovation Cleaning Services, LLC maintains all required insurance and bonding, follows strict OSHA-compliant safety protocols, and participates in ongoing professional development. We cultivate a culture of transparency, environmental responsibility, and customer-centric innovation, so each client knows exactly who is responsible at every stage of their service experience.
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