Pillows
My Pillow, Inc.Headquarters
About
This business has 1 alert
Important information
- Additional Info:Better Business Bureau accepts and reports customer complaints against MyPillow within the consistent manner and process it does for any business located in its services area throughout Minnesota and North Dakota. As of June 2019, MyPillow notified BBB that it will no longer attempt to resolve any customer disputes submitted through BBB’s systems, although BBB will fulfill its responsibility by forwarding your complaint to the company.
About This Business
Products and Services
Years in Business: 21
Business Details
- Local BBB:
- BBB of Minnesota and North Dakota
- BBB File Opened:
- 2/10/2010
- Business Started:
- 5/1/2004
- Business Started Locally:
- 5/1/2004
- Business Incorporated:
- 7/1/2009
- Type of Entity:
- Corporation
- Alternate Names:
- My Pillow Direct, LLC
- Business Management:
- Michael Lindell, CEO
- Sherry Miles
- Megan Osterberg, Vice President of Customer Service
Additional Contact Information
- Principal Contacts
- Sherry Miles
- Customer Contacts
- Megan Osterberg, Vice President of Customer Service
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- MyPillow Standard/Queen and King size pillows come with a 10 Year Warranty and a 60-Day Comfort Guarantee. The 10 Year Warranty covers workmanship, and material defects.
The 60 Day Comfort Guarantee: If you are not 100% satisfied with your MyPillow simply call customer service at 952-442-6199 to receive return information.
You will be refunded the full original purchase price (less shipping costs).
The Mattress Topper comes with a 3-Year Warranty for workmanship and material defect and a 30-day Comfort Guarantee.
"Pet Pillows": all sales are final - Business Categories
- Pillows
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.