Share
Business Profile

Mobile Phone Service

Patriot Mobile

Reviews

Customer Review Ratings

4.2/5 stars

Average of 225 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAl F

    Date: 06/06/2025

    5 stars

    Al F

    Date: 06/06/2025

    I called to find out which phones are compatible with their service. Everyone was so knowledgeable about their service got all the answers I needed.

    Patriot Mobile

    Date: 06/09/2025

    Thank you so much for sharing your positive experience with Patriot Mobile. We strive to deliver exceptional service and were thrilled to see we made such a good impression on you. Thank you again. 

    Patriot Mobile Team

  • Review fromChristi C

    Date: 06/05/2025

    5 stars

    Christi C

    Date: 06/05/2025

    Nothing bad to say about Patriot Mobile. Where I live, cell service is cruddy, at best, so the issues I have had were no reflection on this provider. What makes them the BEST, is their acknowledgement of being a ***************** and every single person we have ever had contact with has made that obvious! Every person has gone above and BEYOND to ensure our issues are cared for. ****, I ended up sending my wedding picture to one rep, who spent an hour on the phone with us one evening, trying to resolve one of our "senior moments!" We love Patriot Mobile!

    Patriot Mobile

    Date: 06/09/2025

    We value our members feedback and that your representative provided a pleasant experience. We will continue to keep up the excellent work in delivering great customer service and coverage! 

    Patriot Mobile Team
  • Review fromJerry C

    Date: 06/05/2025

    5 stars

    Jerry C

    Date: 06/05/2025

    Love the US based customer service. They're very helpful when you call and being faith based is a big plus.

    Patriot Mobile

    Date: 06/09/2025

    Your 5-star review truly brightens our day! Its fantastic to know that Patriot Mobile has been able to serve you. God bless and thank you for your kind support! 
    Patriot Mobile Team 
  • Review fromBeth B

    Date: 06/05/2025

    5 stars

    Beth B

    Date: 06/05/2025

    New to Patriot Mobile.Went because of ads by *******!So far so good!Keep up the good work!

    Patriot Mobile

    Date: 06/09/2025

    Thank you for sharing your feedback with us! We're glad to hear that your experience was pleasant. We strive to provide excellent customer service.  Thank you. 
    Patriot Mobile Team. 
  • Review fromFelicia M

    Date: 05/31/2025

    5 stars

    Felicia M

    Date: 05/31/2025

    I became a member after hearing their ads on talk ********** sister is also a member. I love what they support & stand for.I was having a problem with my voicemail- I switched to a new ********** wouldn't load. I called their customer support & had the pleasure of talking to ********. She was amazing. Not only did she figure it out, but also called ******* tech support in a 3 way call (he ended up hanging up without fixing the issue) and also Patiots tech support. I had not been getting some voicemails over a few days and I had some important, precious emails that I didn't want to loose. ******** was so sweet and understanding and she figured it out & my voicemail is working & I didn't loose my messages- we were on the phone for an hour! This is the first time I have called any tech support that was this good (usually they suck). I hope Patriot Mobile appreciates this woman- she is amazing... you are lucky to have her on your team. Thank you ********! We talked 5/30/25.

    Patriot Mobile

    Date: 06/09/2025

    We truly value feedback from our members and are thrilled to hear that ******** provided a positive experience while assisting you with your voicemail issue. We're committed to delivering excellent customer service and reliable coverage. Thank you for your continued support!
    Patriot Mobile Team  
  • Review fromGlenda T

    Date: 05/30/2025

    5 stars

    Glenda T

    Date: 05/30/2025

    For some reason I could not get into my apps. So I called Patriot Mobile, they told me how to reset my phone. This made it possible to get into my apps. Thanks Patriot Mobile. ****** M. **********

    Patriot Mobile

    Date: 06/09/2025

    Thank you for sharing your great experience with Patriot Mobile! Were delighted to have made such a positive impression, as delivering outstanding service is always our mission. 
    Patriot Mobile Team 
  • Review fromPamela G

    Date: 05/30/2025

    5 stars

    Pamela G

    Date: 05/30/2025

    The service I have received has been fantastic. Any time I encounter a problem I have been able to resolve with only one phone call. Great job everyone!!!

    Patriot Mobile

    Date: 06/09/2025

    Were incredibly grateful for your positive feedback. Its wonderful to have your support, and were here to serve you. God bless! 
    Patriot Mobile Team 
  • Review fromAmanda A

    Date: 05/29/2025

    5 stars

    Amanda A

    Date: 05/29/2025

    Great customer service with people that spoke the same language with no accent. Normal Americans that were intelligent and could trouble shoot no problem. The only reason we moved my husbands phone line is because we switched internet providers and were given a free year of cellphone service. He will be back when that expires more than likely.

    Patriot Mobile

    Date: 06/09/2025

    Knowing weve met your needs and provided a satisfying experience, and it means so much to us. Thank you for your thoughtful review and for being part of our Patriot Mobile family for so many years!  
    Patriot Mobile Team 
  • Review fromRandy P

    Date: 05/27/2025

    5 stars

    Randy P

    Date: 05/27/2025

    Our experience with Patriot Mobile has been 100% positive. They have been fast, friendly and reliable and we are saving bundles over our previous provider who kept raising our rates and only offered a better deal (which was still inferior to Patriots) after we switched.

    Patriot Mobile

    Date: 06/09/2025

    Thank you for trusting Patriot Mobile! Were thrilled to have gone above and beyond your expectations. Your happiness is our top priority, and were so grateful for your continued support. 
    Patriot Mobile Team 
  • Review fromPatrick B

    Date: 05/23/2025

    5 stars

    Patrick B

    Date: 05/23/2025

    The strongest connection I've seen Patriot Mobile may seem like any 3rd rate phone company.But! I still am using the base plan, in the last week I noticed because I have a 5G phone.Even after my high speed data, I still get something like .5MB-.7MB a sec. And also though out most of *****. To me that Huge to also have such a strong connection even though I'm paying for the smallest plan

    Patriot Mobile

    Date: 06/09/2025

    We value our members feedback and that your representative provided a pleasant experience. We will continue to keep up the excellent work in delivering great customer service and coverage! 

    Patriot Mobile Team

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.